Frequently Asked Questions

It could be the anode rod in your water heater. Which leads to the question...What is an anode rod? On the top of your water heater you will find a plug fitting screwed into the tank. Suspended from that fitting is a solid metal rod of magnesium, aluminum or zinc. The sole purpose of these rods is to slowly corrode away so the tank will not. Also referred to as sacrificial anodes, the rods sacrifice themselves to protect the steel tank from rusting. When the anode is no longer able to give suffi...

Try removing the faucet aerator at the end of the spout and cleaning the screen of any dirt and debris. The faucet aerator is designed to diffuse the water to prevent splashing, but it can become clogged over time.

Our tankless water heaters are so small that you can have them installed just about anywhere in your home. A conventional tank-type water heater is about five-feet tall, while a tankless water heater is less than a third of that.

Tankless water heaters will supply 'endless' hot water and can offer 'instant' hot water at the same time if used with a recirculation system.

Our trained, professional installers will discuss this with you based on your specific wants or needs.

A plumbing maintenance agreement gives you the peace of mind that your plumbing system is operating both reliably and efficiently. Our comprehensive inspection identifies potential problems before they become inconvenient and costly emergencies. We will save you money by locating and repairing any leaks within your plumbing system.

No! Improper installation will void your warranty and could have a potentially harmful effect on you and your family.

Hard water is the most common problem found in the average home. Hard water is water that contains dissolved hardness minerals above 1 GPG. Calcium, manganese and magnesium are the most common hardness minerals.

For many uses, it would not matter. For instance, to put out fires, water your lawn or wash mud off the streets, water would have to be pretty hard to cause a problem. However, for bathing, washing dishes and clothes, shaving, washing your car and many other uses of water, hard water is not as efficient or convenient as 'soft water'. For instance: You will only use half as much soap when cleaning with soft water. Hard water and soap combine to form ‘soap scum’ that can’...

Yes. Iron and sulfur bacteria can enter your household plumbing from a well. Once introduced, this bacteria usually remains and multiplies within your plumbing system. The result can be unwanted odors, along with red, slimy stains on plumbing fixtures.